TTC ADMINS: Entering TTC Virtual Office Hour IT Tickets in Team Dynamix

Use this KB article during TTC Virtual Office Hours to file tickets on Team Dynamix for each person who dropped in for assistance.

During TTC Virtual Office Hours, one person (usually a graduate assistant) will file tickets for each user who came to office hours for assistance.

Instructions

1. Sign into Team Dynamix and click the Edit Dashboard tab. 
2. Go to the widgets section and click any plus button.
3. Search for TTC Virtual Office Hours and select the widget from TDNext section.4. This will add a TTC Virtual Office hours panel to the main home screen of your TeamDynamix.

        5. Just simply search the name of the Faculty member and select it from the drop-down list to confirm and then Submit.