MFA - Number Matching



Starting on February 2023, Microsoft Authenticator will prompt you to enter a number displayed on the sign-in screen when approving an MFA request in Microsoft Authenticator. This new experience further protects you from potential accidental approvals and phishing attempts.

If you use the Microsoft Authenticator App, instead of clicking "approve" you'll need to match the number on your screen by typing it into the Microsoft Authenticator App on your smartphone. 

The screen shots below illustrate the Before and After experience.










Please ensure that you always upgrade to the latest version of Microsoft Authenticator (App Store and Google Play Store) for enhanced security and optimal experience.


Enable Automatic App Updates


  1. Go to Settings.
  2. Tap App Store.
  3. Turn on App Updates


  1. Open the Google Play Store app.
  2. At the top right, tap the profile icon.
  3. Tap Settings and then Network Preferences and then Auto-update apps.
  4. Select an option:
    • Over any network to update apps using either Wi-Fi or mobile data.
    • Over Wi-Fi only to update apps only when connected to Wi-Fi.
  • Note: If an account on your device has a sign-in error, apps may not update automatically.



Article ID: 148595
Thu 1/12/23 2:53 PM
Tue 8/22/23 9:45 AM