Unusual Activity


First and foremost: DON'T PANIC!.

  • Microsoft prioritizes account security and works to prevent people from signing in without your permission. When Microsoft notices a sign-in attempt from a new location or device, they help by sometimes notifying you. If your phone number or email changes, it’s important to promptly update the security contact info on the Security Basics page located here: https://account.microsoft.com/security
  • If you sign in to your account while traveling or if you install a new application that signs in with your account, you may get an alert. Microsoft just needs you to provide a security code so they know it was you and that your account is safe.
  • If you are unable to sign in to your BSU account, the IT Service Desk (itsupport@bridgew.edu or 508-531-2555) will collect your contact information and someone will be contact you at your preferred location and will work with you to get you back into your account.




Article ID: 93578
Mon 12/2/19 3:33 PM
Wed 8/23/23 11:24 AM