Reset/Change Your BSU Password


How to reset your BSU Password using the Self-Service tool


In order to reset or change your BSU password, please follow the these instructions:

  1. Go to
  2. Enter your Full BSU Email Address and complete the security check by entering the characters in the picture or words from the audio

  3. Click Next
  4. Select which verification method you would like to use. The options are based on the information provided during initial setup.

  5. Follow the on screen instructions and enter the verification information.
  6. Click Next
  7. Enter a new, unique password that meets these complexity requirements:
    • At least eight characters long
    • Does not include your account name
    • Does not match any of your previous 4 passwords
    • Contains at least 3 of the following:
      • One uppercase letter      
      • One lowercase letter      
      • One number (0 through 9)      
      • One special character (! @ # $)
  8. The password will be reset and the system will display a confirmation message. You can now use this new password. 
Are you in need of further assistance?  Click here for more information on how you can contact us



Article ID: 95066
Thu 1/2/20 11:42 AM
Wed 8/9/23 11:51 AM