MFA: How to Enroll in Multi-Factor Authentication Using SMS Text or Phone Call (Existing Users)


All BSU user accounts already have additional security verification configured with a personal or work phone number. This configuration means that you can leverage SMS texts or a phone call as multi-factor authentication (MFA). Once the administrator configures your account for MFA, you will begin getting an SMS text code or a phone call to verify your sign-in. This additional verification only occurs when you are off-campus. Use the steps below to validate that you have the correct phone number listed for MFA.

  1. Go to and sign in to your account with your email address and password.  Note: if you have already signed in, please skip to step 3. 
  2. Depending on your account configuration, you may need to verify your sign-in via a phone call or a text message.
  3. On the Security Info screen, verify your information, click on Change if you need to make any corrections, and then Save any changes.

NOTE: You may see Additional security verification screen instead of Security Info screen (both pictured below), which you can still update your phone number and click Save.


You can also watch this short video ahead of time to learn more about additional security verification

NOTE: If you prefer to use an authenticator app to approve your sign-ins, click here



Article ID: 96830
Wed 1/29/20 11:39 AM
Wed 8/23/23 11:26 AM