How to use Secure Print for Windows Devices

*Notice: The instructions will be using Office Word as the example application to print from*

1.    Open the print menu for the document that needs to be printed and select the ‘Printer Properties option

Image showing the Printer properties option

2.    The ‘Bizhub Print Support App’ will open, from this menu you will scroll down to the ‘Output Method’ option and select the ‘Secure Print’ menu option
*Helpful tip: Using your Extension Number is a unique identifier and easy to remember*

Image showing Send to User Box option

3.    Next, you will be prompted to enter a ‘Secure Print ID’ as well as a ‘Password’ – you will use these to release the print job from the printer. After you have set your information select ‘OK’

Image showing where to enter a Secure Print ID as well as a password

4.    Select ‘OK’ again in the Print Support App to close and save the menu, then click ‘Print’ when you’re ready

Image showing the print option

5.    Next, at the printer you will select the ‘User Box’ option on the home menu screen

Image showing the User Box option on the printer

6.    Then, in the proceeding menu select the ‘System’ option on the left side of the touch panel and choose the ‘Secure Print’ option

Image showing the Secure Print option on the printer

7.    In the proceeding menu you will be prompted to enter a ‘Document ID’ and a ‘Password’ the Document ID reflects the Secure ID that was set and Password reflects the Password that was set

Image showing the where to enter the document ID and password on the printer

8.    In the following menu select the job you want to print, the name will be the same as the document name, then select the ‘Print’ option 

Image showing where the print option is

*Notice: The example only shows one document available but multiple print jobs can be stored at the same time under the same Secure ID and Password, this allows you to queue up several jobs before collecting them from the printer*