Email: I'm missing an email

If you are having difficulty finding an email, please check in the following places:

• Check all folders including Junk
• Check Junk Email options for blocked senders (see Email: Junk Email Settings for more information)
• You might have Focused Inbox enabled.  If so, please select the Other option above your message list.

• Check your Quarantine by following the instructions at Email: Find and release quarantined messages in Office 365
• Search for the missing email using the Web version of Outlook that can be found here - http://email.bridgew.edu/
• If you still can’t find the message you're seeking, please contact the IT Service Center with the following information:
  • Sender's email address
  • Date email was sent
  • The Subject line