Suspicious Email

Summary

How to handle suspicious emails that come in on your BSU Email

Body

Phishing email messages are sent by hackers with the malicious intention of stealing your account credentials/ personal information. In some cases, messages appear as if they were sent from a colleague or friend or from IT. Responding to such emails by sending your username and password or clicking links sent in such emails could result in identity theft or put you and the institution at risk.

If you receive email messages requesting personal information, please DO NOT RESPOND TO THE EMAIL AND THEN DELETE THE MESSAGE!

If you are unsure and would like someone from IT to look over the email, please forward it to itsupport@bridgew.edu or follow the procedures here for reporting the phishing message: Report Phishing

 

What to do if you did respond to a suspicious email

  • If you did respond by sending or submitting your account password, CHANGE YOUR PASSWORD IMMEDIATELY!
  • To change your BSU password, go to https://services.bridgew.edu/passwordreset/ and follow the instructions provided.

Additional Resources:

Also, if you are experiencing any performance issues or strange behavior on your BSU Computer please contact IT Support immediately to have a technician assess your computer.

 

Are you in need of further assistance?  Click here for more information on how you can contact us

Details

Details

Article ID: 95146
Created
Fri 1/3/20 1:09 PM
Modified
Tue 8/6/24 8:58 AM