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How to Check for and Add or Remove Delegates in Office 365 for Web
How to add delegates in the Office 365 OWA.
Master Calendar
This article goes over the master calendar and gives instruction to help desk agents as to how to best handle such requests.
Download Zoom Outlook Plug-in
Allow someone else to manage your mail and calendar (Delegate Access) (Calendar Permissions)
A link with instructions to add or remove delegates in Outlook