MyBSU Authentication Error

Error: While trying to access MyBSU you receives this error message.

image of 'invalid username/password' error message

Fix:

  1. Navigate to BridgeNet and select “BSU BridgeNet (Intranet)”

image showing 'MyBSU Links' including 'BSU BridgeNet (Intranet)'

  1. After login, In the top right corner click your initials in the circle and then select “View Account’. You will be redirected to your accounts page

image of BridgeNet page viewing account info at top right, after selecting profile icon

  1. From the account page select the “Security Info” option and you will be redirected again to a page requesting MFA authentication

image showing 'Security Info' circled in the left frame

image showing start of authentication process to access security info

  1. Proceed with MFA Authentication. After you have successfully authenticated, close the current browsing window and navigate back to MyBSU. You should now have access.
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