If you’re experiencing technical difficulties, start with the steps below. These quick troubleshooting guides cover the most common issues we see. Each guide includes simple instructions and visuals to help you through it.
📸 1. Take and Share a Screenshot
Need to show someone what’s going wrong? Here’s how to capture and send a screenshot:
How to Take a Screenshot
🎥 2. Record Your Screen
For more complex issues, recording your screen can help us see the problem in action:
How to Record Your Screen
🔄 3. Clear Your Browser Cache
Websites acting strange or not loading properly? Clearing your cache often helps:
How to Clear Your Cache
🔍 4. Check for Software Updates
Keeping your system up to date can fix bugs and improve performance:
How to Check for Updates
🌐 5. Find Your OS and Browser Version
Sometimes we need to know what you’re using to offer the best support. Here’s how to check:
How to Find Your OS and Browser Version
We’ll continue to expand this guide with more helpful resources. If you need further support, feel free to contact the Teaching & Technology Center.