Request Service
The Service Catalog is a collection of IT Services offered to the BSU community. Explore the Service Catalog to learn more, request, or report a service-related issue.
You can submit a request from the selected service's description page. |
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Search Knowledge Base
The Knowledge Base is a collection of articles that enable you to resolve many technical issues on your own. Please use the IT Knowledge Base to search for information and steps to resolve issues common at BSU.
While many articles are open to general viewing, you can also log in with your BSU email address and password to see BSU-restricted articles. |
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Ask IT
Our chat bot allows you to search the knowledge base for answers to your tech questions. Please bear with us as we work to improve search results and add additional features.
If you'd rather chat with a real human, our staff are online and ready to assist Monday - Friday 9am - 4pm (except for MA state holidays and other BSU closures).
Use the "BSU IT" chat bubble (bottom right of the screen) to start a conversation. |