ALL USERS: How do I set-up and access Zoom meeting transcripts?

Zoom Meeting Transcripts: How to set up and and view Zoom Meeting Transcripts 

This KB article provides step-by-step instructions on how to set-up and view transcripts from Zoom meetings. 

  1. Go to  http://bridgew.zoom.us 

  2. Click sign-in and sign in using BSU credentials 
    Zoom homepage showing the Sign In button.

  3. Go to “Settings” located on the left side panelZoom Settings menu with the Settings option highlighted in the left navigation panel.
  4. Then select “Recording” on the horizontal menu at the top

    Zoom Settings page with the Recording tab highlighted in the horizontal navigation menu.
  5. Scroll down to "Cloud recording“and toggle it on. We recommend you save recordings to the Cloud rather than to your computer.
    Check both Zoom Meeting and Zoom Webinar.

    Zoom Cloud Recording settings with Zoom Meeting and Zoom Webinar selected for cloud recording.

  6. If desired, review the "Cloud recording setting" and select your preferences

    Zoom Cloud Recording settings displaying additional recording options for meetings and webinars.

  7.  Directly below Cloud Recording setting is "Advanced cloud recording settings.” Make sure “Create audio transcript” is selected (it should be by default). This enables automatic transcriptions in all meetings that you create. If the blue Save button appears after making changes to this setting, click it to save your changes.Zoom Advanced cloud recording settings showing the Create audio transcript checkbox enabled.

  8. Scroll down further to “Viewers can see the transcript” to ensure this is toggled on as well. This enables anyone who received the meeting link to view the transcript in case they missed the meeting

    Zoom Cloud Recording settings with the Viewers can see the transcript toggle turned on.
  9. To access the transcripts following the Zoom meeting, go to “Recordings & Transcripts” on the left side panel to view the meeting transcripts

  10. Select “Transcripts” on the horizontal Zoom menu at the top of the Zoom window

    Zoom window with the Transcripts tab selected to display meeting transcripts.
  11. Find the meeting for which you need the transcripts and select “Download” to access the full transcripts

    Zoom meeting transcript with the Download button available to save the transcript.