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ALL USERS: How do I change my Zoom video layout?
Use these instructions to learn how to change zoom video layouts, or how to pin or spotlight participant videos, or how to hide or stop incoming video.
ALL USERS: How do I switch between multiple Zoom accounts?
Use the following steps to easily switch between multiple Zoom accounts.
ALL USERS: How do I set-up and access Zoom meeting transcripts?
This KB article provides step-by-step instructions on how to set-up and view transcripts from Zoom meetings.
ALL USERS: Zoom Internet Connection and Quality Issues
Use these troubleshooting tips and tricks to improve your Zoom connection (video breakup, audio dropout and synchronization issues)
FACULTY: Blackboard Course/Zoom Recording Retention Policy
The official BSU Blackboard Course/Zoom Recording Retention Policy