Improved Sign-In Experience

Starting September 15, 2023, Microsoft will be making changes improve your sign-in experience by prompting you to set up the Authenticator app to improve your sign-in experience.

User performs multifactor authentication

Clicking "not now" will not make any changes. However, if you want to switch to the authenticator app you can follow the on-screen prompts to download and configure the Microsoft Authenticator App for your account. You can follow the steps below to setup the Microsoft Authenticator App on your phone.

  1. First download the app.
    User downloads Microsoft Authenticator

  2. See how to set up the Authenticator app.

    User sets up Microsoft Authenticator

  3. Scan the QR Code.

    User scans QR Code

  4. Approve the test notification.

    User approves the test notification

  5. Notification approved.

    Confirmation of approval

  6. Authenticator app is now successfully set up as the user's default sign-in method.

    Installation complete

 

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Details

Article ID: 154292
Created
Thu 9/14/23 4:10 PM
Modified
Thu 9/14/23 4:10 PM