No charge will be applied. If the WEPA printer jams, the student will not be charged for the pages that did not print.
WEPA automatically detects printer issues such as paper jams and does not deduct funds for incomplete jobs.
The student can review their account history anytime at wepanow.com or in the WEPA app to confirm.
If they have any questions or need help, please direct them to visit the WEPA support page or contact the WEPA customer service team.
📞 By Phone
Call WEPA’s customer service at 1‑800‑675‑7639 during their support hours, Monday to Friday, 6 a.m.–6 p.m. CST (that’s 7 a.m.–7 p.m. ET)
💬 Live Chat
Visit the WEPA support site at support.wepanow.com and click the chat button to connect instantly
📧 Email
Send questions to help@wepanow.com and someone from the technical team will follow up