COST: Refund for a defective printout

WEPA Printing Refund Policy and Procedure

Unfortunately, BSU is unable to provide refunds for any print jobs sent to WEPA, including cases involving defective pages or accidental printing.
However, if the student encounters any issues with defective prints, refunds can be processed through WEPA Technical Support. 
Student can follow the WEPA instructions provided on the Refund Procedure for Defective Prints page on the WEPA website.

http://support.wepanow.com/refund-procedures/ 
WEPA Technical Support
1(800) 675-7639
help@wepanow.com