Users can change the voice mail greeting of their personal extension only. If a user would like to change a department mailbox voicemail greeting they will need to open a request with our Systems department by emailing ITSystemsRequest@bridgew.edu
1. In the top right of Teams have the end user click on their profile picture and click on settings. If a profile picture has not been setup they will see their initials instead.
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2. On the next screen have the user select "Calls" in the left hand pane and click on "Configure voicemail".
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3. In the top left of the next screen there will be a "Record a greeting" option. The caller can listen to the prompts provided by the voicemail system to record a new greeting.
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