ALL USERS: Where is my Zoom session recording?

 

These instructions apply to Zoom meetings recorded to the cloud, not those recorded locally to your computer.
For cloud recording setup, see:
๐Ÿ”— Zoom Cloud Recording Support

When Will My Zoom Recording Be Available?

After ending your Zoom meeting and stopping the recording:

  • Your recording begins processing and uploading to Zoomโ€™s Cloud Storage.

  • Processing time may take up to twice the meeting length.
    โ†’ For example, a 1-hour meeting could take 2 hours to process.

  • High traffic volumes (e.g., during midterms or finals) may extend processing time.

How Will I Know My Recording Is Ready?

Youโ€™ll receive an email from Zoom when the recording is processed and available.

The email contains:

  • A Host-only link for managing the recording.

  • A Participant link you can share with others.

How to Access Cloud Recordings via Zoom Portal

  1. Open a browser and go to: https://bridgew.zoom.us

  2. Sign in with your BSU credentials.

  3. In the left-hand menu, click Recordings.

  4. Confirm you are on the Cloud Recordings tab (not Local Recordings).

    • Local Recordings are stored on your device (not recommended due to large file size).

  5. Your recordings should appear in the list.

  6. Use the From/To calendar filters to narrow your search by date.

Accessing Cloud Recordings from Blackboard

Faculty can also view cloud recordings directly within their course:

  1. Go to your Blackboard course.

  2. Click the Zoom Tool Link.

  3. Select the Cloud Recordings tab.

  4. Click the title of the recording you'd like to access.

โ— Note: If you donโ€™t see your recording, check your email for confirmation from Zoom. It may still be processing based on the length of the recording.

๐Ÿ“˜ Want to share your recordings in Blackboard?
Check out:
๐Ÿ”— Zoom Help โ€“ Manage Cloud Recordings

 

References: 

Zoom Help Center/Cloud Recording Article: https://support.zoom.us/hc/en-us/articles/203741855-Cloud-recording 

Zoom Help Center/Manage Cloud Recordings: https://support.zoom.us/hc/en-us/articles/205347605 

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