Blackboard, Mirroring360, Zoom, Screencast-o-matic, Poll Everywhere, Padlet, and more!
Are you using a MAC and having difficulty submitting text on your Journal, Discussion, Assignment, or Exam in Blackboard? If you are running an older operating system, you may need to update your MacOS to a more recent version. See the links in this article for more information...
Guidance on what to do if you have to keep logging into the Blackboard Mobile App.
Step-by-step instructions for accessing Google Gemini using your BSU credentials.
This article explains how to log into Microsoft Copilot using your BSU credentials.
Use these instructions to enable live captioning in your PowerPoint slideshow sessions.
Follow these steps to log in to a "registered" Poll Everywhere poll.
This article looks at when you might need to allow third party cookies and how to change your cookie settings in each web browser.
Use these instructions when faculty and students are having difficulty locating their Blackboard course sites from the Courses module in Blackboard.
Mac OS security restricts applications from accessing some computer hardware (cameras, microphones, screen sharing, hard drive access, etc) by default unless given permission. Users need to access the Security and Privacy control panel under the OS system preferences to grant this permission.
This article provides guidance on Firefox’s Enhanced Tracking Protection (ETP) feature, which can block user credential pass-though to Zoom within Blackboard course sites, and how to disable ETP for Blackboard.
This article provides guidance for instructors and students on how to open cloud documents in your Blackboard course sites.
Use these guidelines when you encounter errors copying and pasting text from Word into Blackboard Journals, Assignments, Blogs, and other areas.
Having difficulty with Blackboard? Please check to ensure you are using a currently supported Web Browser.
Use these video instructions when faculty and students want to access and attach their cloud storage (i.e. Drive, Dropbox, OneDrive) files within a Blackboard course site.
Use these instructions to learn how to change zoom video layouts, or how to pin or spotlight participant videos, or how to hide or stop incoming video.
Use these instructions when faculty and students are having difficulty locating their left-hand menu in their Blackboard course sites.
Use these instructions to share audio when screen sharing in Zoom.
Use the following steps to easily switch between multiple Zoom accounts.
Use these instructions to add diacritical marks (i.e., accent marks) to your writing using keyboard shortcuts.
Due to security settings tied to blackboard user roles, only instructors are able to embed some content such as google slides, powerpoint, and screencast-o-matic videos within Discussion Board posts.
Use these instructions if you cannot locate your Zoom meeting recording.
Use this guidance for questions about the auto spellcheck feature not operating within the Blackboard content editor.
Use these instructions if you are unable to find emails sent through Blackboard.
Discover why your Zoom breakout room was not recorded along with the main meeting room activities.
Use these troubleshooting tips and tricks to improve your Zoom connection (video breakup, audio dropout and synchronization issues)
Our Blackboard system is upgraded monthly and browsers are also updated frequently so there is always a chance that one of the updates will cause an unexpected issue. We do recommend that you have more than one browser installed on your system.
With recent advances in mobile browsers and a lack of updates for the Blackboard mobile student and instructor apps, it is the recommendation of the TTC that you delete any Bb app you may still be using, and use your phone or tablet’s mobile browser instead.
We attempt to create Blackboard sites at or near the same time that registration occurs. Users should begin seeing their next semester courses on this schedule: