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Use these instructions if you are unable to find emails sent through Blackboard.

These step-by-step questions should guide a student through the options to consider when a they cannot log into Blackboard.

Use these instructions to modify your Blackboard mobile app notification settings.

Use this article to learn how to send messages to students through Blackboard Ultra.

This article provides guidance on how new faculty receive their new email/password credentials.

Instructions on how to manually add a generic inbox to Outlook for MacOS

How to handle suspicious emails that come in on your BSU Email

These instructions go over how to resolve the "There are more items in this folder on the server, click here to view more on Microsoft Exchange" error by going into account settings and setting the offline mail slider to all.

These are the steps for recalling unread messages that you sent in outlook. There are pictures to go along with the steps.

How to fix the Autofill feature if Outlook is not filling in the To:, BCC:, or CC: fields.

Directions on how to add a shared mailbox in office 365

Creating a contacts distribution list is a two-step process. The first step is to decide where you will store the distribution list. You can save it in an Address Book or in your Contacts folder. The second step is to add your contacts to the list.

Junk Email Settings on a Shared Mailbox