Search16 Results
- Knowledge Base
- Service Catalog
This article contains a list of all the software we currently have installed on all open access lab computers and Windows Virtual Desktop.
- Knowledge Base
- Network and Connectivity
- Knowledge Base
- IT Service Center
- Software issues
- Windows Software
This article goes over how to delete a wireless network in Windows 10, Windows 7 and MAC OSX
- Knowledge Base
- IT Service Center
- Software issues
- Mac Software
- Knowledge Base
- IT Service Center
- Software issues
- Mac Software
Removing saved website password (behavior on website - won't go, blank page)
- Knowledge Base
- IT Service Center
- Software issues
To clear your cache on an Apple phone, please follow the steps below:
- Knowledge Base
- IT Service Center
- Software issues
- Mac Software
To clear your cache in Safari, please follow the steps below:
- Knowledge Base
- Endpoint Services
Jamf Connect is an app that allows administrators to manage authentication by connecting a user's local macOS account to their organization's cloud identity (BSU Account). Jamf Connect includes two core components: Login window and Menu bar app.
- Knowledge Base
- Endpoint Services
- Printers
How to add printers to macOS computers
- Knowledge Base
- ResNet
- WEPA
How to Install WEPA Print App Drivers on a MAC
- Knowledge Base
- ResNet
- Internet
How to find MAC Addresses for Gaming devices that need Open Nats
- Knowledge Base
- ResNet
- Internet
These devices cannot be used on the IOT Network, but we still may need the information to get the MAC Address for other purposes.
These devices should connect to the BSU_Gadgets wireless network while in the residence halls.
- Knowledge Base
- IT Service Center
- Network/Phone Issues
How to find MAC Addresses on some of the common devices customers will use on the BSU_IoT Network
- Knowledge Base
- Teaching and Technology Center
Are you using a MAC and having difficulty submitting text on your Journal, Discussion, Assignment, or Exam in Blackboard? If you are running an older operating system, you may need to update your MacOS to a more recent version. See the links in this article for more information...
- Knowledge Base
- Teaching and Technology Center
Mac OS security restricts applications from accessing some computer hardware (cameras, microphones, screen sharing, hard drive access, etc) by default unless given permission. Users need to access the Security and Privacy control panel under the OS system preferences to grant this permission.