TTC ADMINS: Entering TTC Virtual Office Hour IT Tickets in Team Dynamix

During TTC Virtual Office Hours, one person (usually a graduate assistant) will file tickets for each user who came to office hours for assistance.

Instructions

  1. Sign into Team Dynamix and click the IT Tickets tab. 
  2. Go to the widgets section
  3. Search for TTC Virtual Office Hours (As shown in the screenshot below.)

Image shows how you can add the widget for TTC Virtual Office Hours.

        4. This will add a TTC Virtual Office hours panel to the main home screen of your TeamDynamix.

 

Image shows what the TTC Virtual Office Hours widget would look like once added.

        5. Just simply search the name of the Faculty member and select it from the list to confirm and then Submit.

 

 

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