My Recently Visited Services

Services available through ResNet.


Please use this service when the request is not found in other services


Use this form to request financial reports, class lists, email, phone and address lists, etc. from the Raiser's Edge database.


Training on teaching stations and presentation technologies in classrooms and meeting spaces


Wireless network (wifi) connectivity


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Charging lockers and stations (also known as Kwikboost) for mobile devices


Request equipment for newly-hired employees.


Recover lost emails, files, or folders


Identity verification for BSU accounts with valid passwords


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Printers and printing in offices, classrooms, and labs


Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Submit requests for creative services or publications such as brochures, invitations, postcards, flyers, etc. Once a request is submitted a member of our team will reach out to you to further discuss your project needs.


Consultation for potential new IT project or initiative.


Changing name on BSU account following legal name change; documentation required or changing preferred name


Phishing (Knowbe4), security smart newsletter, and training


Departmental and/or individual security consultations


Create a new event in Raiser's Edge


Information on training available through LinkedIn Learning


Use this form to request research regarding a constituent (individual and/or corporation).


Use this form to submit prospect contact report.


Technology in meeting spaces, includes electronic door display (Visix)