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Add a shared mailbox in Office 365 for Web
Directions on how to add a shared mailbox in office 365
How to Manually Add a Generic Inbox to Mac Outlook Desktop Application
Instructions on how to manually add a generic inbox to Outlook for MacOS
Add Generic Shared Mailbox to Outlook Mobile
How to set up a shared or generic email inbox on a mobile device with the Outlook Mobile App
Email: How do I access a shared mailbox by Outlook client and by Office 365?