Popular Services
Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)
Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general
Request equipment for newly-hired employees.
Changing name on BSU account following legal name change; documentation required or changing preferred name
Windows Virtual Desktop (WVD) and virtualized administrative and academic applications
Please use this when the request is not found in other services
Identity verification for BSU accounts with valid passwords
Training on teaching stations and presentation technologies in classrooms and meeting spaces
Computers, devices, tablets, docking station, webcam, headset, monitors, or printers
Phone and Voice Services (dial tone) including Teams and International Calling
Information on classroom and lab software and semester request process
Information on training for media and audio-visual equipment in classrooms
Phishing (Knowbe4), security smart newsletter, and training
Printers and printing in offices, classrooms, and labs
Charging lockers and stations (also known as Kwikboost) for mobile devices
Reports
Administrative & Business Systems
Admin Systems General
Applications & Reporting
Application Research, Support, or Upgrade
Please refer to Library Services for borrowing projectors, screens, and other equipment
University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)