Popular Services
Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)
Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general
Request equipment for newly-hired employees.
Windows Virtual Desktop (WVD) and virtualized administrative and academic applications
Changing name on BSU account following legal name change; documentation required or changing preferred name
Printers and printing in offices, classrooms, and labs
University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)
Training on teaching stations and presentation technologies in classrooms and meeting spaces
Please refer to Library Services for borrowing projectors, screens, and other equipment
Please use this when the request is not found in other services
Consultation for potential new IT project or initiative.
Phone and Voice Services (dialtone) including Teams and International Calling
Phishing (Knowbe4), security smart newsletter, and training
Please use this when the request is not found in other services
Identity verification for BSU accounts with valid passwords
Submit requests for creative services or publications such as brochures, invitations, postcards, flyers, etc. Once a request is submitted a member of our team will reach out to you to further discuss your project needs.
Information on classroom and lab software and semester request process