Popular Services

Request equipment for newly-hired employees.


Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Services available through ResNet.


Information on classroom and lab software and semester request process


Submit requests for creative services or publications such as brochures, invitations, postcards, flyers, etc. Once a request is submitted a member of our team will reach out to you to further discuss your project needs.


Online tool for Banner ID/InfoBear


Printers and printing in offices, classrooms, and labs


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


Identity verification for BSU accounts with valid passwords


Phone and Voice Services (dialtone) including Teams and International Calling


The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.


Use this form to request addition of a new individual or organization record to the Raiser's Edge database.


Wireless network (wifi) connectivity


Charging lockers and stations (also known as Kwikboost) for mobile devices


Reports
Administrative & Business Systems
Admin Systems General
Applications & Reporting
Application Research, Support, or Upgrade


Phishing (Knowbe4), security smart newsletter, and training


Information on training for media and audio-visual equipment in classrooms


Please refer to Library Services for borrowing projectors, screens, and other equipment


Consultation for potential new IT project or initiative.


Recover lost emails, files, or folders