Popular Services
Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)
Windows Virtual Desktop (WVD) and virtualized administrative and academic applications
Request equipment for newly-hired employees.
Printers and printing in offices, classrooms, and labs
Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general
Changing name on BSU account following legal name change; documentation required or changing preferred name
Phone and Voice Services (dialtone) including Teams and International Calling
Submit requests for creative services or publications such as brochures, invitations, postcards, flyers, etc. Once a request is submitted a member of our team will reach out to you to further discuss your project needs.
Identity verification for BSU accounts with valid passwords
Phishing (Knowbe4), security smart newsletter, and training
The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.
University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)
Computers, devices, tablets, docking station, webcam, headset, monitors, or printers
Consultation for potential new IT project or initiative.
Information on classroom and lab software and semester request process
Charging lockers and stations (also known as Kwikboost) for mobile devices
Please use this when the request is not found in other services