Popular Services

Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Wireless network (wifi) connectivity


Request equipment for newly-hired employees.


Information on classroom and lab software and semester request process


Printers and printing in offices, classrooms, and labs


Information on training available through LinkedIn Learning


Please use this when the request is not found in other services


Changing name on BSU account following legal name change; documentation required or changing preferred name


Please use this service when the request is not found in other services


Use this form to request updates or additions to existing constituent records in Raiser's Edge database.


Online tool for Banner ID/InfoBear


Identity verification for BSU accounts with valid passwords


Information on training for media and audio-visual equipment in classrooms


Please use this when the request is not found in other services


Departmental and/or individual security consultations


Services available through ResNet.


Use this form to submit prospect contact report.


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)