Popular Services
Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)
Request equipment for newly-hired employees.
Phone and Voice Services (dialtone) including Teams and International Calling
Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general
Printers and printing in offices, classrooms, and labs
Changing name on BSU account following legal name change; documentation required or changing preferred name
University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)
Identity verification for BSU accounts with valid passwords
Please use this when the request is not found in other services
Windows Virtual Desktop (WVD) and virtualized administrative and academic applications
Computers, devices, tablets, docking station, webcam, headset, monitors, or printers
Phishing (Knowbe4), security smart newsletter, and training
Use this form to request research regarding a constituent (individual and/or corporation).
Consultation for potential new IT project or initiative.
Information on classroom and lab software and semester request process
Use this form to request updates or additions to existing constituent records in Raiser's Edge database.