Popular Services
Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)
Request equipment for newly-hired employees.
Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general
Computers, devices, tablets, docking station, webcam, headset, monitors, or printers
Windows Virtual Desktop (WVD) and virtualized administrative and academic applications
Information on classroom and lab software and semester request process
Changing name on BSU account following legal name change; documentation required or changing preferred name
University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)
Individual or departmental voicemail, and auto attendants
Training on teaching stations and presentation technologies in classrooms and meeting spaces
Identity verification for BSU accounts with valid passwords
Phishing (Knowbe4), security smart newsletter, and training
Charging lockers and stations (also known as Kwikboost) for mobile devices
Printers and printing in offices, classrooms, and labs
Phone and Voice Services (dialtone) including Teams and International Calling
Use this form to request addition of a new individual or organization record to the Raiser's Edge database.