Popular Services
Request equipment for newly-hired employees.
Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)
Changing name on BSU account following legal name change; documentation required or changing preferred name
Printers and printing in offices, classrooms, and labs
Please use this when the request is not found in other services
Information on classroom and lab software and semester request process
Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general
Computers, devices, tablets, docking station, webcam, headset, monitors, or printers
Please refer to Library Services for borrowing projectors, screens, and other equipment
Use this form to request financial reports, class lists, email, phone and address lists, etc. from the Raiser's Edge database.
The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.
Phone and Voice Services (dial tone) including Teams and International Calling
Windows Virtual Desktop (WVD) and virtualized administrative and academic applications
Phishing (Knowbe4), security smart newsletter, and training
Identity verification for BSU accounts with valid passwords
Information on training for media and audio-visual equipment in classrooms
Technology in meeting spaces, includes electronic door display (Visix)
University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)
Use this form to request updates or additions to existing constituent records in Raiser's Edge database.