Popular Services
Request equipment for newly-hired employees.
Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)
Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general
Information on classroom and lab software and semester request process
Windows Virtual Desktop (WVD) and virtualized administrative and academic applications
Changing name on BSU account following legal name change; documentation required or changing preferred name
Please refer to Library Services for borrowing projectors, screens, and other equipment
Printers and printing in offices, classrooms, and labs
University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)
Phone and Voice Services (dialtone) including Teams and International Calling
The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.
Please use this when the request is not found in other services
Use this form to request addition of a new individual or organization record to the Raiser's Edge database.
Consultation for potential new IT project or initiative.
Reports
Administrative & Business Systems
Admin Systems General
Applications & Reporting
Application Research, Support, or Upgrade
Charging lockers and stations (also known as Kwikboost) for mobile devices
Computers, devices, tablets, docking station, webcam, headset, monitors, or printers
Submit requests for creative services or publications such as brochures, invitations, postcards, flyers, etc. Once a request is submitted a member of our team will reach out to you to further discuss your project needs.