Popular Services

Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Wireless network (wifi) connectivity


Request equipment for newly-hired employees.


Printers and printing in offices, classrooms, and labs


Online tool for Banner ID/InfoBear


Virtual Private Network (VPN) remote access


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Phone and Voice Services (dialtone) including Teams and International Calling


University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)


Please use this when the request is not found in other services


Consultation for potential new IT project or initiative.


Recover lost emails, files, or folders


Use this form to request financial reports, class lists, email, phone and address lists, etc. from the Raiser's Edge database.


The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.


Please use this when the request is not found in other services


Information on classroom and lab software and semester request process


Training on teaching stations and presentation technologies in classrooms and meeting spaces


Use this form to submit prospect contact report.


Create a new event in Raiser's Edge


Phishing (Knowbe4), security smart newsletter, and training


Use this form to request addition of a new individual or organization record to the Raiser's Edge database.


Technology in meeting spaces, includes electronic door display (Visix)