Popular Services
Request equipment for newly-hired employees.
Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general
Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)
Windows Virtual Desktop (WVD) and virtualized administrative and academic applications
Computers, devices, tablets, docking station, webcam, headset, monitors, or printers
Submit requests for creative services or publications such as brochures, invitations, postcards, flyers, etc. Once a request is submitted a member of our team will reach out to you to further discuss your project needs.
Printers and printing in offices, classrooms, and labs
Identity verification for BSU accounts with valid passwords
Information on classroom and lab software and semester request process
Charging lockers and stations (also known as Kwikboost) for mobile devices
University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)
Information on training for media and audio-visual equipment in classrooms
Consultation for potential new IT project or initiative.
Phishing (Knowbe4), security smart newsletter, and training
Phone and Voice Services (dialtone) including Teams and International Calling
Departmental and/or individual security consultations