Popular Services
Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)
Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general
Request equipment for newly-hired employees.
Windows Virtual Desktop (WVD) and virtualized administrative and academic applications
Printers and printing in offices, classrooms, and labs
Please use this when the request is not found in other services
Phone and Voice Services (dial tone) including Teams and International Calling
Phishing (Knowbe4), security smart newsletter, and training
Identity verification for BSU accounts with valid passwords
Information on classroom and lab software and semester request process
Information on training for media and audio-visual equipment in classrooms
Computers, devices, tablets, docking station, webcam, headset, monitors, or printers
Technology in meeting spaces, includes electronic door display (Visix)
Charging lockers and stations (also known as Kwikboost) for mobile devices
University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)
The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.
Training on teaching stations and presentation technologies in classrooms and meeting spaces
Use this form to request financial reports, class lists, email, phone and address lists, etc. from the Raiser's Edge database.
Changing name on BSU account following legal name change; documentation required or changing preferred name
Use this form to request updates or additions to existing constituent records in Raiser's Edge database.