Popular Services

Request equipment for newly-hired employees.


Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Information on classroom and lab software and semester request process


Services available through ResNet.


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Online tool for Banner ID/InfoBear


Printers and printing in offices, classrooms, and labs


Please refer to Library Services for borrowing projectors, screens, and other equipment


Changing name on BSU account following legal name change; documentation required or changing preferred name


Phone and Voice Services (dialtone) including Teams and International Calling


Please use this when the request is not found in other services


The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.


Use this form to request addition of a new individual or organization record to the Raiser's Edge database.


Wireless network (wifi) connectivity


Reports
Administrative & Business Systems
Admin Systems General
Applications & Reporting
Application Research, Support, or Upgrade


Charging lockers and stations (also known as Kwikboost) for mobile devices


Consultation for potential new IT project or initiative.


Information on training for media and audio-visual equipment in classrooms


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


Information on training available through LinkedIn Learning


Recover lost emails, files, or folders


Submit requests for creative services or publications such as brochures, invitations, postcards, flyers, etc. Once a request is submitted a member of our team will reach out to you to further discuss your project needs.