Popular Services

Request equipment for newly-hired employees.


Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Changing name on BSU account following legal name change; documentation required or changing preferred name


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Please use this when the request is not found in other services


Information on classroom and lab software and semester request process


Please refer to Library Services for borrowing projectors, screens, and other equipment


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)


The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.


Use this form to request financial reports, class lists, email, phone and address lists, etc. from the Raiser's Edge database.


Wireless network (wifi) connectivity


Printers and printing in offices, classrooms, and labs


Services available through ResNet.


Phishing (Knowbe4), security smart newsletter, and training


Identity verification for BSU accounts with valid passwords


Information on training for media and audio-visual equipment in classrooms


Information on training available through LinkedIn Learning


Reports
Administrative & Business Systems
Admin Systems General
Applications & Reporting
Application Research, Support, or Upgrade


Virtual Private Network (VPN) remote access


Use this form to request updates or additions to existing constituent records in Raiser's Edge database.


Create a new event in Raiser's Edge