Popular Services

Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Request equipment for newly-hired employees.


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Wireless network (wifi) connectivity


Services available through ResNet.


Changing name on BSU account following legal name change; documentation required or changing preferred name


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


Information on training available through LinkedIn Learning


Virtual Private Network (VPN) remote access


University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)


Training on teaching stations and presentation technologies in classrooms and meeting spaces


Individual or departmental voicemail, and auto attendants


Information on classroom and lab software and semester request process


Please use this when the request is not found in other services


Phishing (Knowbe4), security smart newsletter, and training


Information on training regarding security awareness


Online tool for Banner ID/InfoBear


Use this form to request updates or additions to existing constituent records in Raiser's Edge database.


Charging lockers and stations (also known as Kwikboost) for mobile devices


Phone and Voice Services (dialtone) including Teams and International Calling


Printers and printing in offices, classrooms, and labs


Use this form to submit prospect contact report.