Popular Services

Printers and printing in offices, classrooms, and labs


Request equipment for newly-hired employees.


Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Wireless network (wifi) connectivity


Online tool for Banner ID/InfoBear


Virtual Private Network (VPN) remote access


Please use this when the request is not found in other services


Changing name on BSU account following legal name change; documentation required or changing preferred name


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


Information on classroom and lab software and semester request process


Technology in meeting spaces, includes electronic door display (Visix)


Information on training available through LinkedIn Learning


Create a new event in Raiser's Edge


The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.


Please use this service when the request is not found in other services


Services available through ResNet.


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Phishing (Knowbe4), security smart newsletter, and training


Please refer to Library Services for borrowing projectors, screens, and other equipment


University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)