Popular Services

Request equipment for newly-hired employees.


Information on training available through LinkedIn Learning


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Wireless network (wifi) connectivity


Printers and printing in offices, classrooms, and labs


Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Changing name on BSU account following legal name change; documentation required or changing preferred name


Information on classroom and lab software and semester request process


Services available through ResNet.


Please use this service when the request is not found in other services


Information on training for media and audio-visual equipment in classrooms


University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)


Please refer to Library Services for borrowing projectors, screens, and other equipment


Training on teaching stations and presentation technologies in classrooms and meeting spaces


Online tool for Banner ID/InfoBear


Virtual Private Network (VPN) remote access


Use this form to request research regarding a constituent (individual and/or corporation).


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


Please use this when the request is not found in other services


Use this form to request financial reports, class lists, email, phone and address lists, etc. from the Raiser's Edge database.


Use this form to request addition of a new individual or organization record to the Raiser's Edge database.


Please use this when the request is not found in other services