Popular Services

Printers and printing in offices, classrooms, and labs


Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Wireless network (wifi) connectivity


Request equipment for newly-hired employees.


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Online tool for Banner ID/InfoBear


Virtual Private Network (VPN) remote access


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


Information on training available through LinkedIn Learning


Technology in meeting spaces, includes electronic door display (Visix)


Please use this when the request is not found in other services


Please use this service when the request is not found in other services


Changing name on BSU account following legal name change; documentation required or changing preferred name


Consultation for potential new IT project or initiative.


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Services available through ResNet.


Please refer to Library Services for borrowing projectors, screens, and other equipment


Please use this when the request is not found in other services


Information on classroom and lab software and semester request process


Use this form to request updates or additions to existing constituent records in Raiser's Edge database.


Training on teaching stations and presentation technologies in classrooms and meeting spaces


Recover lost emails, files, or folders