Popular Services

Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Information on training available through LinkedIn Learning


Information on classroom and lab software and semester request process


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Changing name on BSU account following legal name change; documentation required or changing preferred name


Wireless network (wifi) connectivity


Request equipment for newly-hired employees.


Please use this when the request is not found in other services


Virtual Private Network (VPN) remote access


Use this form to request updates or additions to existing constituent records in Raiser's Edge database.


Printers and printing in offices, classrooms, and labs


Online tool for Banner ID/InfoBear


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


Please use this when the request is not found in other services


Training on teaching stations and presentation technologies in classrooms and meeting spaces


Departmental and/or individual security consultations


Services available through ResNet.


Please use this when the request is not found in other services


Use this form to request addition of a new individual or organization record to the Raiser's Edge database.


Identity verification for BSU accounts with valid passwords


Information on training for media and audio-visual equipment in classrooms