Popular Services

Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Request equipment for newly-hired employees.


Services available through ResNet.


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Wireless network (wifi) connectivity


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


Identity verification for BSU accounts with valid passwords


Virtual Private Network (VPN) remote access


Information on classroom and lab software and semester request process


Changing name on BSU account following legal name change; documentation required or changing preferred name


Information on training available through LinkedIn Learning


Training on teaching stations and presentation technologies in classrooms and meeting spaces


Online tool for Banner ID/InfoBear


Printers and printing in offices, classrooms, and labs


Phishing (Knowbe4), security smart newsletter, and training


University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)


Charging lockers and stations (also known as Kwikboost) for mobile devices


Information on training regarding security awareness


Phone and Voice Services (dialtone) including Teams and International Calling


Use this form to request addition of a new individual or organization record to the Raiser's Edge database.


Reports
Administrative & Business Systems
Admin Systems General
Applications & Reporting
Application Research, Support, or Upgrade


Departmental and/or individual security consultations