Popular Services
Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)
Request equipment for newly-hired employees.
Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general
Changing name on BSU account following legal name change; documentation required or changing preferred name
University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)
Please refer to Library Services for borrowing projectors, screens, and other equipment
Information on classroom and lab software and semester request process
Please use this when the request is not found in other services
Please use this when the request is not found in other services
Windows Virtual Desktop (WVD) and virtualized administrative and academic applications
Consultation for potential new IT project or initiative.
Submit requests for creative services or publications such as brochures, invitations, postcards, flyers, etc. Once a request is submitted a member of our team will reach out to you to further discuss your project needs.
Charging lockers and stations (also known as Kwikboost) for mobile devices
Reports
Administrative & Business Systems
Admin Systems General
Applications & Reporting
Application Research, Support, or Upgrade
Information on training for media and audio-visual equipment in classrooms
Computers, devices, tablets, docking station, webcam, headset, monitors, or printers
Please use this when the request is not found in other services