Popular Services
Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general
Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)
Changing name on BSU account following legal name change; documentation required or changing preferred name
Charging lockers and stations (also known as Kwikboost) for mobile devices
Identity verification for BSU accounts with valid passwords
Please use this service when the request is not found in other services
Request equipment for newly-hired employees.
University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)
Please use this when the request is not found in other services
Please use this when the request is not found in other services
The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.
Phone and Voice Services (dialtone) including Teams and International Calling
Consultation for potential new IT project or initiative.
Windows Virtual Desktop (WVD) and virtualized administrative and academic applications
Computers, devices, tablets, docking station, webcam, headset, monitors, or printers