Popular Services
Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)
Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general
Request equipment for newly-hired employees.
Changing name on BSU account following legal name change; documentation required or changing preferred name
Windows Virtual Desktop (WVD) and virtualized administrative and academic applications
Phone and Voice Services (dialtone) including Teams and International Calling
Computers, devices, tablets, docking station, webcam, headset, monitors, or printers
Please use this when the request is not found in other services
Submit requests for creative services or publications such as brochures, invitations, postcards, flyers, etc. Once a request is submitted a member of our team will reach out to you to further discuss your project needs.
Information on training for media and audio-visual equipment in classrooms
Printers and printing in offices, classrooms, and labs
Identity verification for BSU accounts with valid passwords
Phishing (Knowbe4), security smart newsletter, and training
University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)
The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.
Consultation for potential new IT project or initiative.
Please refer to Library Services for borrowing projectors, screens, and other equipment
Please use this when the request is not found in other services