Popular Services

Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Request equipment for newly-hired employees.


Wireless network (wifi) connectivity


Printers and printing in offices, classrooms, and labs


Please use this when the request is not found in other services


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Information on classroom and lab software and semester request process


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Information on training available through LinkedIn Learning


Virtual Private Network (VPN) remote access


The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.


Changing name on BSU account following legal name change; documentation required or changing preferred name


Submit requests for creative services or publications such as brochures, invitations, postcards, flyers, etc. Once a request is submitted a member of our team will reach out to you to further discuss your project needs.


Form for new graduates to opt-in to Digital Yearbook and submit photo.


Please use this when the request is not found in other services


University handsets and headsets, emergency phones, elevator phones, telephone and ethernet jack move/install/repair (offices, labs, classrooms, and meeting spaces)


Identity verification for BSU accounts with valid passwords


Training on teaching stations and presentation technologies in classrooms and meeting spaces


Use this form to request addition of a new individual or organization record to the Raiser's Edge database.


Recover lost emails, files, or folders


Online tool for Banner ID/InfoBear