Popular Services

Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)


Printers and printing in offices, classrooms, and labs


Request equipment for newly-hired employees.


Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general


Recover lost emails, files, or folders


Changing name on BSU account following legal name change; documentation required or changing preferred name


Form for new graduates to opt-in to Digital Yearbook and submit photo.


Windows Virtual Desktop (WVD) and virtualized administrative and academic applications


Wireless network (wifi) connectivity


Use this form to request addition of a new individual or organization record to the Raiser's Edge database.


Please use this when the request is not found in other services


Information on classroom and lab software and semester request process


Computers, devices, tablets, docking station, webcam, headset, monitors, or printers


Please use this service when the request is not found in other services


The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.


Online tool for Banner ID/InfoBear


Charging lockers and stations (also known as Kwikboost) for mobile devices


Information on training available through LinkedIn Learning


Use this form to submit prospect contact report.


Please use this when the request is not found in other services


Consultation for potential new IT project or initiative.


Information on training for media and audio-visual equipment in classrooms


Identity verification for BSU accounts with valid passwords