Popular Services
Adobe, Excel, Hyflex, Mirror 360, Office Suite, Office 365, OneDrive, OneNote, Outlook, Panopto, PowerPoint, SharePoint, Teams, Word, Zoom; Browsers (Chrome, Edge, Safari); Operating Systems (Big Sur, Catalina, Win 10)
Usernames and passwords, permissions for accounts (including self-service password reset tool or multi-factor authentication/MFA information) and accounts in general
Request equipment for newly-hired employees.
Please use this when the request is not found in other services
Information on classroom and lab software and semester request process
Printers and printing in offices, classrooms, and labs
Please refer to Library Services for borrowing projectors, screens, and other equipment
Phishing (Knowbe4), security smart newsletter, and training
Information on training for media and audio-visual equipment in classrooms
Identity verification for BSU accounts with valid passwords
Phone and Voice Services (dial tone) including Teams and International Calling
Charging lockers and stations (also known as Kwikboost) for mobile devices
Consultation for potential new IT project or initiative.
Training on teaching stations and presentation technologies in classrooms and meeting spaces
Windows Virtual Desktop (WVD) and virtualized administrative and academic applications
Changing name on BSU account following legal name change; documentation required or changing preferred name
The Advancement Operations team is responsible for all aspects of database management for the University Advancement division and Office of Alumni Relations including; alumni and donor records, data standards, querying and reporting, and analytical reporting. The Advancement Operations team protects the privacy of its constituents.