If you are having difficulty finding an email, please check in the following places:
- Check all folders including Junk
- Check Junk Email options for blocked senders (see Email: Junk Email Settings for more information)
- You might have Focused Inbox enabled. If so, please select the Other option above your message list.
- Faculty & Staff only - Check your Quarantine by following the instructions at Email: Find and release quarantined messages in Office 365
- Search for the missing email using the Web version of Outlook that can be found here - http://email.bridgew.edu/
- If you still can’t find the message you're seeking, please contact the IT Service Center with the following information:
- Sender's email address
- Date email was sent
- The Subject line