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How to Map a Network Drive
How do I map a G: or Z: or Webhost (W:) drive?
Email: I'm missing an email
Email: Find and release quarantined messages in Office 365
FACULTY: Where is my Poll Everywhere tab in PowerPoint on my classroom computer?
Use these troubleshooting steps on to enable Poll Everywhere in Microsoft PowerPoint on your classroom computer.
FACULTY: How to Hide/Unhide Courses in the Course List
Many times, courses get hidden instead of made unavailable to students or private. This results in the course disappearing from an instructors view in Blackboard. Use this knowledgebase article to retrieve a course that has inadvertently been hidden.
ALL USERS: My course is missing within the Courses module in Blackboard. How do I find it?
Use these instructions when faculty and students are having difficulty locating their Blackboard course sites from the Courses module in Blackboard.
STUDENT: ULTRA: I can log into Blackboard but can't see my course listed. What could be the problem?
These step-by-step questions should guide an IT Service Center or TTC staff member through the options to consider when a student cannot see their Blackboard course listed.