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Instructions on how to manually add a generic inbox to Outlook for MacOS
How to set up a shared or generic email inbox on a mobile device with the Outlook Mobile App
These instructions go over how to resolve the "There are more items in this folder on the server, click here to view more on Microsoft Exchange" error by going into account settings and setting the offline mail slider to all.
How do I map a G: or Z: or Webhost (W:) drive?
How to send on behalf of a shared or generic email account in the Outlook Desktop Application
How to check a shared or generic voicemail inbox.
Department network drives (or the G drive) are backed up each night. If you accidentally delete a file or folder from your department drive, you may be able to restore it yourself.
How to add a shared/ generic email account mailbox to MSOutlook
Directions on how to add a shared mailbox in office 365