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This article contains a list of all the software we currently have installed on all open access lab computers and Windows Virtual Desktop.

How to clear the browsers cache

Removing saved website password (behavior on website - won't go, blank page)

To clear your cache in Firefox, please follow the steps below:

To clear your cache in Safari, please follow the steps below:

Use these instructions to provide guidance to faculty who need to provide a Respondus Lockdown Browser exam exemption.

Review this article if your professor is using Respondus Lockdown Browser or Respondus Monitor this semester.

Use these instructions to provide guidance to faculty who need to provide a Respondus Monitor exam exemption.

Use these instructions to get started in using the Respondus Lockdown Browser to take an exam in Blackboard if required by your instructor.

This article looks at when you might need to allow third party cookies and how to change your cookie settings in each web browser.

Our Blackboard system is upgraded monthly and browsers are also updated frequently so there is always a chance that one of the updates will cause an unexpected issue. We do recommend that you have more than one browser installed on your system.

Review this article to discover what Respondus Lockdown Browser is and how to get started using it.

Use these directions to get back your task bar after using Respondus.

Having difficulty with Blackboard? Please check to ensure you are using a currently supported Web Browser.

Use this article to update web browser settings to enable third party cookies when videos or other third party applications will not load in Blackboard